Workforce Development Coordinator - YWCA El Paso Del Norte Region

Workforce Development Coordinator

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Under direction from the Supportive Housing & Workforce Development Administrator, oversees the YWCA workforce development initiatives.  Initiatives include LIFT (Learn, Invest, Focus, Train) Program for the El Paso community as well as development of other workforce related training throughout the YWCA.  Oversees the goals of workforce development to effect long-term improvements in the job readiness of those who are unemployed. This position is grant funded. Continuation of position is contingent upon the availability of grant funds. Regular attendance at Employer’s place of business and/or during particular hours, as assigned, is an essential function of this position. Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law.

  • Recruits students from the YWCA member population, YWCA TLC, local public libraries, local residential recovery centers, local shelters, shelter programs, social community agencies, and other local non-profits.
  • Creates intake packets and performs all intake activities for new LIFT participants and maintains all student files, keeps them organized, auditable, compliant with grant requirements and secure under strict confidentiality guidelines. In charge of all teaching and facilitating training components such as that of customer service, Google Drive, basic math, basic language arts, job readiness, financial literacy and Life Skills to adults who are functioning below 12th grade level.
  • Develops creative and relevant lesson plans, presentations, and activities that develop students’ physical, emotional, and social growth using YWCA curriculum, such as Google Drive. Coordinates teaching spaces at any YWCA branch/location, local libraries, local shelter and residential recover centers, adult/juvenile detention facilities, or at spaces where community partners provide that programming. Attends grant trainings by grantors and/or attends staff meetings and educational conferences as assigned by Administrator. Creates conducive environment for all learning modalities.
  • Conducts ongoing formal and informal assessments of knowledge and comprehension and provides case management or life skills to students on an as needed basis. Keeps classrooms, materials and equipment secure. Tracks and documents learner progress using data collection tools, recordkeeping systems, and assessment instruments designed and/or approved by the YWCA. Records daily attendance, maintains attendance logs and progress reports. Reports student gains, program activities and retention concerns to Administrator. Assists Administrator on monthly grant reports, monthly performance reports, quarterly and final reports, and/or any program related grant report for the LIFT program.
  • Develops relationships with employers, higher education institutions, and workforce development partners. Serves as the liaison with potential employers, speakers and assures frequent communication with program staff, program instructors and volunteers engaged in the workforce development initiatives. Supervises programs, student, instructors, and volunteers dedicated to workforce initiatives. Communicates with students and volunteers about scheduling assessments and other necessary meetings associated with LIFT. Provides guidance and support to volunteers and/or interns within the classroom. Facilitates multiple LIFT classes and participates in additional sessions as needed to evaluate student and program progress.
  • Complete administrative duties outside of the classroom to include updating curriculum, creating and maintaining student files, assistance with outreach, presentations to market the program, and other necessary duties as needed. Assesses participants’ needs by studying their educational background and employment history, and works with participants in the development of goals to achieve stable employment on a as needed basis.
  • Works with participants to edit or compose resumes, search employment, prepare for interviews, make appropriate referrals to employment opportunities or other employment resources on an as needed basis.Researches and evaluates local educational and job opportunities. Networks with local businesses, educational institutions and private and public employment agencies and facilitates access to job fairs. Coordinates transportation to educational and job interviews or facilitates access to public transportation by issuing bus tickets for this purpose; purchases bus tokens/gas cards and keeps records/inventory. 


  • Bachelor’s degree required, Master’s degree preferred in business, education, public affairs, public administration, human resources, social work, psychology or related field.
  • Five (5) years related work experience needed; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
  • Must demonstrate strong skills in: managing, and motivating teams; supervising support staff and volunteers; coordinating activities; and communications.
  • Preferred certifications or accreditation in related study areas or professional designations, e.g. adult education certification for program(s)
  • Must have analytical ability, be detailed oriented, well organized and be able to handle multiple priorities.
  • Excellent presentation skills and verbal and written communication skills with ability to interact at all levels.
  • Must be skilled and respectful in working with people of diverse cultural and educational backgrounds.
  • Must be able to work under pressure with interruptions.
  • Must be able to work both in team settings and independently and autonomously.
  • Must be a self-starter with the ability to negotiate with and influence others.
  • Must be familiar with operation of personal computer and have knowledge of all MS Office software.
  • Bilingual capabilities in English and Spanish preferred.

Travel requires access to vehicle, possession of valid driver’s license, and sufficient liability insurance.