Shift Advocate - YWCA El Paso Del Norte Region

Shift Advocate

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Shift Advocate

Pay Rate: Hourly $11/hr.

 Transitional Living Center (2 positions)
40hrs Monday – Friday 8am to 5pm.
40hrs Monday – Thursday 1:30pm – 10pm

Under direct supervision, oversees Transitional Living Center (TLC) and Rapid Rehousing (RRH) operations, facilities’ safety and security. Assists residents of the TLC and RRH during assigned shift (day, swing, grave, weekends and/or on-call) as needed. This position is grant funded. Continuation of position is contingent upon the availability of grant funds.

Key Responsibilities
Regular attendance at Employer’s place of business and/or during particular hours, as assigned, is an essential function of this position. Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law. Monitors camera security system 24/7 TLC building and RRH apartment complex onsite. Monitors gated areas. Enforces buildings rules’ and program guidelines, to include but not to be limited to house procedures, cleaning assignments, curfew, operational duties and maintenance issues any time of the day or night. Calls law enforcement to do security and safety rounds as needed. Performs participant bed checks and room inspections if applicable. Contributes to accurate count of participants’ census (children and adult alike) at the TLC. Provides crisis intervention (physical, emotional or medical) to participants. Notifies on-call supervisor of all emergency situations, while following the YWCA Safety Officer’s guidelines and procedures for emergency situations – posted at front desk. Completes and maintains administrative paperwork functions associated with the operation of the property during shift and on issues affecting participants. Acknowledges community donors, documents donation and give copy to donor, assist in sorting, organizing donations. Cleans office daily.

Six (6) months of customer services experience is required: or any equivalent combination of experience and training provides the required knowledge, skills and abilities to perform the essential job functions. A high school diploma and/or GED, or high school equivalent is required; Must be willing and able to work overtime, nights, on call, weekends and holidays.

Anticipated Benefits
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision