Programs Coordinator - YWCA El Paso Del Norte Region

Programs Coordinator

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School Sites:  5 – Full Time Positions – EPISD – Aoy, Cooley, Hart, Zaval, Guillen Middle, Tinajero and Douglas.


JOB SUMMARY: Under general supervision, directs Program Site, developmental programming, staff and operations of assigned site and/or camp for children 4 to 12 years of age. The program coordinator manages the design and implementation of all center-level activities.  The program coordinator oversees participant recruitment, coordinates with the family engagement specialist, collaborates with school campus staff, monitors center-level activities, trains staff, ensures compliance with federal and state laws and regulations, and oversees the collection, coordination, and entry of data. This position is grant funded, continuation of position is contingent upon the availability of grant funds.

  • Regular attendance at Employer’s place of business and/or during particular hours, as assigned, is an essential function of this position. Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law.
  • Supervises day-to-day programs, operations, facility, staff, participants, business and record keeping for assigned site for children from 4 to 12 years of age to ensure the safety and the physical, cognitive, social and emotional development of each child in a nurturing and appropriate environment.
  • Hires, counsels, trains, evaluates and terminates assigned employees in partnership with human resources.
  • Continually trains new and tenured assigned employees to ensure compliance with standards, resolution of deficiencies identified in monitoring, and the improvement of overall program quality and staff development. Spends a minimum of 20% of time role modeling tasks for training and developing staff.
  • Makes recommendations to enhance after school operations, curriculum, staffing patterns or professional development and ensures implementation of approved revisions.
  • Recommends objectives and achieves grant approved objectives for designated site.
  • Implements and manages approved procedures and Board approved policies at assigned site.
  • Collaborate with STEAM and SEL coordinators in the implementation of curriculum designed to engage elementary age students who are participating in after school programs, in a focused after school enrichment program.
  • Implements approved developmentally appropriate and bilingual, bicultural curriculum that provides emotional, social, intellectual and physical growth of the children.
  • Accountable for all regulatory compliance with Texas Health and Human Services (licensing) minimum standards and other appropriate government laws, regulations, and contractual agreements.
  • Negotiates customer complaints and ensure customer service for parents and program participants.
  • Ensures enrollment through continued marketing of program.
  • In collaboration with Family Engagement Specialist ensures recruitment and enrollment through continued marketing of program.
  • Monitors, detects and reports abuse or neglect according to Texas Family Code and Texas Health and Human Services Minimum Standards.
  • Prepares periodic reports as required for program compliance, staff, Human Resource department, budget and receipting compliance, quality, curriculum, objectives and others.
  • Participates in and cooperates with investigations into parent, participant or staff complaints, grievances, charges, claims and hearings as requested.
  • Assures that participates receive nutrition and/or appropriate snacks as directed.
  • Selects and purchases appropriate materials and equipment and reports transfer/disposal of equipment and needed repairs to supervisor.
  • Performs duties of assigned staff or assigned site as needed to fill or ensure qualified child/staff ratio.
  • Maintains regular communications with supervisor to discuss progress, issues, and concerns.
  • Conducts and attends training and meetings as required, including participation annually required hours of training per Texas Health and Human Services minimum standards.
  • Interprets YWCA purpose, imperative and mission to staff and public.
  • Follows all YWCA policies and procedures, including safety procedures, at all times.
  • Responsible for all equipment, supplies, documents and materials related to job.
  • Communicates all problems and questions to supervisor.
  • Complies with all federal, state, and local regulations.
  • Communicates with all levels of staff and public as appropriate to the job.


  • Must meet Texas Health and Human Services minimum standard director qualifications which includes graduation from high school or equivalent, plus one of the following:
  • Associate applied sciences degree in child development, or related degree with six (6) college credit hours in child development and six (6) college credit hours in business management and two (2) years experience in a licensed childcare facility; or
  • Child Development Associate (CDA) credential with six (6) college credit hours in business management and two (2) years experience in a licensed childcare facility; or
  • Sixty (60) college credit hours with at least nine (9) credit hours in child development or early childhood education, or the equivalent and six (6) credit hours in business management and two (2) years experience in a licensed childcare facility; or
  • A day care administrator’s credential issued by professional organization or educational institution that is recognized by the Licensing Division based on published criteria and two (2) years of experience in a licensed childcare facility; or
  • Three (3) years experience in a licensed childcare facility and nine (9) credit hours in childcare, child development or early childhood education and nine (9) credit hours in business management from an accredited college or university. Five (5) continuing education units (CEUs) may be substituted for each three (3) credit hours; or
  • A bachelor’s degree from an accredited college or university with twelve (12) credit hours of child development or early childhood education, six (6) credit hours of business management and one (1) year of experience in a licensed childcare facility.
  • Two (2) years of related childcare experience required.
  • One (1) year supervisory experience related to childcare required.
  • Must be at least 21 years of age.
  • Love of children, patience, stamina and flexibility required.
  • Must be able to work other than regular scheduled hours.
  • Must be able to establish and maintain a positive community image.
  • Must be able to cope with emergencies, adept at mediating/resolving disputes and problem-solving.
  • Knowledge of and experience with developing and administering budgets helpful.
  • Must be a self-starter, have creative energy, and be enthusiastic.
  • Must be well organized and be able to handle multiple priorities.
  • Excellent verbal and written communication skills, as well as listening skills, required.
  • Excellent interpersonal skills required, with ability to interact at all levels.
  • Must be able to work under pressure with constant interruptions.
  • Must be able to work independently and autonomously as required.
  • Must be able to make sound judgments, have excellent decision making skills, and possess strong conflict resolution skills.
  • Bilingual capabilities in English/Spanish preferred.
  • Must be familiar with operation of personal computer and have knowledge of MS Office software.
  • Must have access to vehicle and possess valid driver’s license and sufficient liability insurance.
  • Must acquire CPR, First Aid, Texas Health and Human Services background check, FBI fingerprint and food handling certifications prior to start of employment. Must maintain these certifications throughout employment.
  • If you have lived out of state in the past five years you are required to submit for criminal history and child abuse/neglect check for the different states you have resided in.

Anticipated Benefits
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision