Program Director - YWCA El Paso Del Norte Region

Program Director

A- A A+


Under general supervision, directs school age sites, developmental programming, staff and operations of 7 schools and/or camps for children 4 to 12 years of age.This position is grant funded. Continuation of position is contingent upon the availability of grant funds.

  • Regular attendance at Employer’s place of business and/or during particular hours, as assigned, is an essential function of this position. Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law.
  • Supervises day-to-day programs, operations, facility, staff, participants, business and record keeping for assigned site for children from 4 to 12 years of age to ensure the safety and the physical, cognitive, social and emotional development of each child in a nurturing and appropriate environment.
  • Hires, counsels, trains, evaluates and terminates assigned employees in partnership with Human Resources.
  • Continually trains new and tenured assigned employees to ensure compliance with standards, resolution of deficiencies identified in monitoring, and the improvement of overall program quality and staff development.
  • Makes recommendations to enhance after school operations, curriculum, staffing patterns or professional development and ensures implementation of approved revisions.
  • Recommends objectives and achieves grant approved objectives for the designated sites.
  • Implements and manages approved procedures and Board approved policies at assigned sites.
  • Collaborate with STEAM and SEL coordinators in the implementation of curriculum designed to engage elementary age students who are participating in after school programs, in a focused after school enrichment program.
  • Implements approved developmentally appropriate and bilingual, bicultural curriculum that provides emotional, social, intellectual and physical growth of the children.
  • Accountable for all regulatory compliance with Texas Health and Human Services (licensing) minimum standards and other appropriate government laws, regulations, and contractual agreements.
  • Negotiates customer complaints and ensure customer service for parents and program participants.
  • Ensures enrollment through continued marketing of programs.
  • In collaboration with Family Engagement Specialist ensures recruitment and enrollment through continued marketing of programs.
  • Monitors, detects and reports abuse or neglect according to Texas Family Code and Texas Health and Human Services Minimum Standards.
  • Prepares periodic reports as required for program compliance, staff, Human Resource department, budget and receipting compliance, quality, curriculum, objectives and others.
  • Participates in and cooperates with investigations into parent, participant or staff complaints, grievances, charges, claims and hearings as requested.
  • Assures that participates receive nutrition and/or appropriate snacks as directed.
  • Selects and purchases appropriate materials and equipment and reports transfer/disposal of equipment and needed repairs to supervisor.
  • Performs duties of assigned staff or assigned site as needed to fill or ensure qualified child/staff ratio.
  • Maintains regular communications with supervisor to discuss progress, issues, and concerns.
  • Conducts and attends training and meetings as required, including participation annually required hours of training per Texas Health and Human Services minimum standards.
  • Interprets YWCA purpose, imperative and mission to staff and public.
  • Follows all YWCA policies and procedures, including safety procedures, at all times.
  • Responsible for all equipment, supplies, documents and materials related to job.
  • Communicates all problems and questions to supervisor.
  • Complies with all federal, state, and local regulations.
  • Communicates with all levels of staff and public as appropriate to the job.


  • A bachelor’s degree from an accredited college or university in Education, Child Development Business Administration, or related field.
  • Four (4) years of related childcare experience required.
  • Two (2) year supervisory experience required.
  • Must be at least 21 years of age.
  • Love of children, patience, stamina and flexibility required.
  • Must be able to work other than regular scheduled hours.
  • Must be able to establish and maintain a positive community image.
  • Must be able to cope with emergencies, adept at mediating/resolving disputes and problem-solving.
  • Knowledge of and experience with developing and administering budgets helpful.
  • Must be a self-starter, have creative energy, and be enthusiastic.
  • Must be well organized and be able to handle multiple priorities.
  • Excellent verbal and written communication skills, as well as listening skills, required.
  • Excellent interpersonal skills required, with ability to interact at all levels.
  • Must be able to work under pressure with constant interruptions.
  • Must be able to work independently and autonomously as required.
  • Must be able to make sound judgments, have excellent decision making skills, and possess strong conflict resolution skills.
  • Bilingual capabilities in English/Spanish preferred.
  • Must be familiar with operation of personal computer and have knowledge of MS Office software.
  • Must have access to vehicle and possess valid driver’s license and sufficient liability insurance.
  • Must acquire CPR, First Aid, Texas Health and Human Services background check, FBI fingerprint and food handling certifications prior to start of employment. Must maintain these certifications throughout employment.
  • If you have lived out of state in the past five years you are required to submit for criminal history and child abuse/neglect check for the different states you have resided in.

Anticipated Benefits
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision