Payment Specialist - YWCA El Paso Del Norte Region

Payment Specialist

A- A A+


 Under immediate supervision, performs accounting duties such as provider billings and accuracy verification.  This position is grant funded. Continuation of position is contingent upon the availability of grant funds.

  • Regular attendance at Employer’s place of business and/or during particular hours, as assigned, is an essential function of this position. Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law.
  • Responsible for monitoring attendance in TWIST Web for all assigned providers to insure proper provider payment, to include using the CCAA program.
  • Contact providers regarding any attendance discrepancies and request Non-Swipe reports for updates needed.
  • Process updates to attendance records and confirm to validate provider payments.
  • Processing data entry corrections in TWIST Web accurately.
  • Assign non-compliance to the eligibility program specialist through the database for follow up.
  • Assign non-attendance to eligibility program specialist through the database for follow up.
  • Maintain accurate documentation and perform consistent follow up as needed.
  • Stablish and maintain professional communication with providers to meet the needs of parents.
  • Assisting providers and parents regarding attendance and referral inquiries by performing detailed research.
  • Process CCAA card requests and document properly.
  • Enter accurate and detailed Counselor Notes to provide information for all departments and staff.
  • Complete, scan, and prepare file reports for recordkeeping in Cabinets.


  • High School graduate or equivalent required.
  • Three (3) years related experience; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
  • Experience in bookkeeping and business math preferred.
  • Experience with MS Office software.
  • Must be able to perform a volume of numerical detail work and computations with reasonable speed and accuracy.
  • Ability to prepare and maintain records in a systematic, neat, legible manner required.
  • Must have communication skills necessary to understand and follow verbal and written instructions and technical terminology.
  • Requires initiative and ability to work under pressure.
  • Ability to exercise independent analysis and good judgment required
  • Bilingual abilities in English/Spanish preferred.

Anticipated Benefits
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision