Payment Coordinator - YWCA El Paso Del Norte Region

Payment Coordinator

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JOB SUMMARY:

Under immediate supervision, performs accounting duties such as provider billings and accuracy verification.  This position is grant funded. Continuation of position is contingent upon the availability of grant funds.

  • Regular attendance at Employer’s place of business and/or during particular hours, as assigned, is an essential function of this position. Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law.
  • Responsible for monitoring attendance in TWC designated system for all assigned providers to ensure proper provider payment.
  • Contact providers regarding any attendance discrepancies and request attendance reports for updates needed.
  • Generate invoices and billing statements for child care services rendered and ensure invoices are accurate, and compliant with WSB and TWC regulations.
  • Process updates to attendance records and confirm to validate provider payments.
  • Acts as the primary point of contact for child care providers for payment related and attendance questions.
  • Provides orientations to child care services providers when necessary.
  • Provide support to child care services providers in relation to compliance, understanding the program, and contract support.
  • Ensure attendance and payments align with the approved child care plan.
  • Processing data entry corrections in TWIST Web accurately.
  • Assign non-compliance to the eligibility department through the database for follow up.
  • Assign non-attendance to eligibility department through the database for follow up.
  • Maintain accurate documentation and perform consistent follow up as needed.
  • Establish and maintain professional communication with providers to meet the needs of parents.
  • Assisting providers and parents regarding attendance and referral inquiries by performing detailed research and collaborating with the eligibility department.
  • Provide training and educational resources to child care provider on payment procedures and requirements.
  • Enter accurate and detailed Counselor Notes to provide information for all departments and staff.
  • Generate reports on payment activities, including disbursements, and outstanding payments, and identify any trends.
  • Complete, scan, and prepare file reports for recordkeeping in Cabinets.
  • Handle sensitive information, such as financial records and personal data, with strict confidentiality and security measures.

JOB QUALIFICATIONS:

  • High School graduate, associate’s degree preferred.
  • Three (3) years related experience; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
  • Experience in bookkeeping and business math preferred.
  • Experience with MS Office software.
  • Must be able to perform a volume of numerical detail work and computations with reasonable speed and accuracy.
  • Ability to prepare and maintain records in a systematic, neat, legible manner required.
  • Must have communication skills necessary to understand and follow verbal and written instructions and technical terminology.
  • Requires initiative and ability to work under pressure.
  • Ability to exercise independent analysis and good judgment required
  • Bilingual abilities in English/Spanish preferred.
  • Must have access to vehicle and possess valid driver’s license and sufficient liability insurance.

Anticipated Benefits
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision

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