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Supports the CEO and Administrator for human resources, safety and training operations and staff.  Ensures compliance with regulatory and statutory requirements.  Mediates or recommends resolution to personnel related issues. Builds leadership and staff development training to help build a climate and culture that exemplifies the mission. Reports to the CEO.

  • Regular attendance at Employer’s place of business and/or during particular hours, as assigned, is an essential function of this position.  Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law.
  • Serves and the technical expert in human resources operations and staff, including recruitment and hiring, background investigations, benefits, training, employee relations and recognition, salary administration, compliance and employee record maintenance.
  • Advices the safety and training operations and staff to include general safety, employee and guest accidents, drug testing, safety inspections, safety-related training, and occupational injury plan administration with a goal to contain costs and ensure a safe work environment at all locations.
  • Advices and creates structure for hiring, counseling, training, evaluations, and terminations of employees in coordination with supervisors.
  • Guides management on personnel related matters for the HR Administrator and supports the HR Administrator in liaising between management and employees; oversee investigations into employee relations incidents, recommending and mediating resolutions as appropriate.
  • Reviews employee disciplinary and/or termination actions; provides guidance to the HR Administrator to ensure consistent employee treatment and compliance with relevant state and federal laws.  Maintains impartiality and confidentiality at all times.
  • Responsible for the coordinating, developing and/or conducting training programs in response to the needs of the organization to ensure maximum productivity, profitability, and professional growth. Coordinates periodic Management training meetings.
  • Prepares and monitors budget and reviews billings and expenditures.  Reviews and reports on actual performance compared to budget monthly and recommends necessary corrective action for the organization related to staffing. Conduct Market reviews for salaries and created plans to help reach the living wage.
  • Prepares and/or submits monthly reports to the Chief Executive Officer, and also prepares other management reports on a quarterly basis as required or as requested, including reports to Board, legislative and management updates, department activity, etc.
  • Prepares or provides input into division strategic goals and objectives.
  • Manages ongoing manpower planning system to include review of organizational design; management inventory; succession planning; individual career development plans with a goal of ensuring leadership availability at all critical positions and levels of the organization; and salary and wage studies and recommendations.
  • Advices on benefits and personnel information.
  • Conducts ongoing needs analyses to identify any skills, abilities or knowledge deficiencies, which limit productivity and/or profitability within the organization’s human resources.
  • Develops, reviews, revises, obtains approvals and maintains policies and procedures for assigned areas of responsibility; enforces human resources policies and regulations, standards of conduct, work attendance and safety health practices
  • Ensures preparation of annual Affirmative Action Plan, as well as management training as to results of documented plan and goals related to plan.
  • Prepares annual EEO-1 report to federal government.
  • Advices on the processing and responding to EEOC charges in a timely manner, represents YWCA in unemployment hearings and appeals, coordinates Review Committee process and hearings, and coordinates all actions, responses, and recommended resolutions with designated agency attorney’s approval as appropriate.  Coordinates as needed with agency or outside appointed attorneys.
  •  Advices on the management of job description evaluation process with applicable supervisors. Prepares and distributes job descriptions.
  • Works closely with insurance broker representatives to negotiate benefits plans for employees with the goal of containing costs and providing most optimal benefits possible.  Oversees implementation and maintenance of current employee benefit plans.
  • Responsible for Overseeing or conducting periodic employee surveys, compiles and evaluates results, communicates to management, and recommends changes as appropriate.
  • Conducts every 2 years internal and external wage market surveys, makes recommendations for salary ranges and employee starting rates, and prepares updated Salary Grade Structure.  Reviews and approves individual salary rate requests outside the typical starting rates.
  • Responsible for providing and obtaining approval for of the approved list of salary increases, if any, each fiscal year, ensuring that both performance evaluations are received and recorded and that wage increases are processed on a timely basis.
  • Serves as liaison with advisory Policy Committee as appropriate, ensuring that meetings are held in accordance with other divisional accreditation, contractor, or grantor requirements.
  • Continually evaluates technical effectiveness of division’s operations, including human resources software applications, occupational injury software, and training software, making recommendations for changes or enhancements as needed.  Serves on committees in evaluating software changes and implementations related to human resources.
  • Advises on the manages or oversees safety and training departments



  • Bachelor’s degree in Human Resources, Organizational Development or Business Management preferred with PHR or SPHR (or SHRM-CP and SHRM-SCP) Certification strongly recommended.
  • Five Years or more human resources or related experience desired, ideally gained through increasingly responsible management positions within the fields of human resources and organizational development.
  • Must be very familiar with and have working knowledge of regulations pertaining to human resources including but not limited to IRCA, ADA, FMLA, Civil Rights Acts, FLSA, EPA, ADEA, ERISA and OSHA.
  • Must have considerable knowledge of human resource planning and development, human behavioral theories, communication in the workplace, organizational development and organizational change, methods of research and human resource assessment, statistical methods, budgeting, recruitment, compensation, benefits administration, safety and workers’ injuries, and employee relations.

Anticipated Benefits
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision