Eligibility Manager - YWCA El Paso Del Norte Region

Eligibility Manager

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Eligibility Manager
Pay Rate: Exempt Salaried

Joyce Jaynes Branch
40hrs. Mon-Fri

Responsible for the oversite of the renewal and eligibility process for all participants.  Responsible for monitoring activities of the eligibility supervisors and program specialists to ensure the expectations of the productivity, customer service and staff performance are met. Will manage assigned areas of the Child Care Services program in six counties of the Workforce Solutions Borderplex area.  This position is grant funded. Continuation of position is contingent upon the availability of grant funds.

Bachelor’s degree required.  Master’s degree preferred.

Five (5) years’ direct experience in management and working with the public including supervisory experience with multiple departments and/or contracts required, or any combination of experience and training that provides the required knowledge, skills and abilities.

Experience in administration of a budget and ability to direct large staff essential. Must have analytical ability and be detailed oriented. Must be well organized and be able to handle multiple priorities. Excellent verbal and written communication skills required. Excellent interpersonal skills required, with ability to interact at all levels. Must be able to work under pressure with constant interruptions. Must be able to work independently and autonomously. Must be able to make sound judgments, have excellent decision making skills, and possess strong conflict resolution skills. Must be familiar with operation of personal computer and have knowledge of MS Office software. Must have access to vehicle and possess valid driver’s license and sufficient liability insurance.

Anticipated Benefits
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision