Eligibility Assistant Supervisor
Pay Rate: Hourly
Joyce Jaynes Branch
40hrs. Mon-Fri
JOB SUMMARY
Under direct supervision, assists the Eligibility Supervisor in managing the functions of and in overseeing the successful operation of parent services, including clerical support. This position is grant funded. Continuation of position is contingent upon the availability of grant funds
EDUCATION
Associates Degree in human services or related field required.
EXPERIENCE
Four years’ experience as an Eligibility Program Specialist may be substituted for the above educational requirement. Two years of progressively responsible experience in the human services field required; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
OTHER REQUIREMENTS
Prior related supervisory or lead experience preferred. Excellent verbal and written communication skills, with the ability to explain procedures, rules, and regulations. Excellent interpersonal skills required, with ability to interact at all levels Bilingual capabilities in English/Spanish preferred. Ability to employ tact and diplomacy along with comprehensive subject matter expertise in working with parents, staff and representatives of other agencies. Must be well organized and be able to handle multiple priorities. Must be able to work under pressure with constant interruptions. Must have initiative and work independently and autonomously when required. Must be able to make sound judgments, have excellent decision making skills, and possess strong conflict resolution skills. Must be able to operate personal computer and have basic knowledge and skills in MS Office software. Must have access to vehicle and possess valid driver’s license and sufficient liability insurance.
Anticipated Benefits
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision