Assistant Director ELA - YWCA El Paso Del Norte Region

Assistant Director ELA

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Escobar – 115 Davis Dr. El Paso, TX 79907


Under direct supervision, assists in overseeing branch child development programs, operations, and staff of one or more assigned sites for children from birth to 12 years old.  Routinely performs duties of child development staff.


  • Assists in supervision of day-to-day programs, operations, facility, staff, participants, business and record keeping for assigned site(s) for children from birth to 12 years old to ensure the safety and the physical, cognitive, social and emotional development of each child in a nurturing and appropriate environment. Frequently supervises all program aspects in absence of Director.
  • Assists in training new and tenured assigned employees to ensure compliance with standards, resolution of deficiencies identified in monitoring, and the improvement of overall program quality and staff development.
  • Routinely performs duties of assigned staff or assigned site as needed or to fill or ensure qualified child/staff ratio, spending significant time in the classroom role modeling tasks.
  • Assists in implementing approved developmentally appropriate and bilingual, bicultural curriculum which provides for the emotional, social, intellectual and physical growth of the children.
  • Assists in achieving objectives for designated site.
  • Recommends ways to enhance child development operations, curriculum, staffing patterns.
  • Under supervision of Director, is accountable for all record keeping, accounts, budgets and regulatory compliance with Texas Department of Family and Protective Services (DFPS) standards and other appropriate government laws, regulations, and contractual agreements
  • Ensures prompt, courteous and friendly customer service is provided to parents and program participants. Resolves customer complaints and parent issues through parent conferences and conflict resolution.
  • Monitors proper nutrition to children enrolled by directly supervising kitchen staff, food management and compliance with USDA standards.
  • In coordination with Director, aggressively and continuously markets program by local word of mouth, community contacts in program areas and by participating in community events to promote programs.
  • Monitors for and reports, suspected abuse or neglect according to Texas Family Code and TDFPS minimum standards.
  • Assists Director in preparing periodic reports as required.
  • Assists in conducting and/or facilitating investigations into parent, participant or staff complaints, grievances, charges, claims and hearings as requested, or in the absence of the Director, seeks the help of the Area Manager in completing these investigations.
  • Assists in selection and purchase of appropriate materials and equipment for center. Reports transfer/disposal of equipment to YWCA inventory clerk. Assesses needed repairs and alerts supervisor to cost if it exceeds their authority to authorize.


  • Must meet TDFPS minimum standard director qualifications which includes graduation from high school or equivalent, plus one of the following:
  • Associate applied sciences degree in child development, or related degree with six (6) college credit hours in child development and six (6) college credit hours in business management and two (2) years experience in a licensed childcare facility; or
  • Child Development Associate (CDA) credential with six (6) college credit hours in business management and two (2) years experience in a licensed childcare facility; or
  • Sixty (60) college credit hours with at least nine (9) credit hours in child development or early childhood education, or the equivalent and six (6) credit hours in business management and two (2) years experience in a licensed childcare facility; or
  • A day care administrator’s credential issued by professional organization or educational institution that is recognized by the Licensing Division based on published criteria and two (2) years of experience in a licensed childcare facility; or
  • Three (3) years experience in a licensed childcare facility and nine (9) credit hours in childcare, child development or early childhood education and nine (9) credit hours in business management from an accredited college or university. Five (5) continuing education units (CEUs) may be substituted for each three (3) credit hours; or
  • A bachelor’s degree from an accredited college or university with twelve (12) credit hours of child development or early childhood education, six (6) credit hours of business management and one (1) year of experience in a licensed childcare facility.
  • Two (2) years of related childcare experience required.
  • Must be at least 18 years of age.
  • Previous supervisory experience required; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
  • Love of children, patience, stamina and flexibility required.
  • Must be able to work other than regular scheduled hours.
  • Must be able to establish and maintain a positive community image.
  • Must be able to cope with emergencies, adept at mediating/resolving disputes and problem-solving.
  • Must be a self-starter, have creative energy, and be enthusiastic.
  • Must be well organized and be able to handle multiple priorities.
  • Excellent verbal and written communication skills, as well as listening skills, required.
  • Excellent interpersonal skills required, with ability to interact at all levels.
  • Must be able to work under pressure with constant interruptions.
  • Must be able to work independently and autonomously as required.
  • Must be able to make sound judgments, have excellent decision making skills, and possess strong conflict resolution skills.
  • Bilingual capabilities in English/Spanish preferred. Must be able to read, write and communicate in English.
  • Must be familiar with operation of personal computer and data entry.
  • Must have access to vehicle and possess valid driver’s license and sufficient liability insurance.
  • Must acquire CPR, first aid and food handling certifications within 30 days of employment. Must maintain these certifications throughout employment.
  • Must supply physician statement of current negative TB test and freedom from communicable diseases.

Anticipated Benefits
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision