Transitional Living Center Job Opportunities - YWCA El Paso Del Norte Region
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Grave / Swing Shift Advocate                                         

 $11/hr Grave Shift  hours / $10.00 Swing Shift hours

 Transitional Living Center   

Saturday/Sunday 12am-8am a graveyard
Monday/Tuesday  4:30 am-12pm   swing
30 hrs. only
Pay rate $10.00 swing
$11.00 grave

Day Swing Shift Advocate                                         

 $10.00 Day Swing Shift hours

 Transitional Living Center   

Saturday/Sunday 8am-3:30 pm
Monday/Tuesday  4pm-12am
40 hrs.

Pay rate $ 10.00-day swing

Day/ Swing Shift Advocate                                         

 $10/hr 

 Transitional Living Center    40hrs.
Sunday – Thursday   2pm- 10:30pm

Pay rate $ 10.00-day swing

Under direct supervision, oversees Transitional Living Center (TLC) and Rapid Rehousing (RRH) operations, facilities’ safety and security. Assists residents of the TLC and RRH during assigned shift (day, swing, grave, weekends and/or on-call) as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES: to perform this position successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  In addition to the requirements listed below, regular attendance in the workplace is an essential function of this position.

  • Regular attendance at Employer’s place of business and/or during particular hours, as assigned, is an essential function of this position. Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law.
  • Monitors camera security system 24/7 TLC building and RRH apartment complex onsite.
  • Monitors gated areas.
  • Enforces buildings rules’ and program guidelines, to include but not to be limited to house procedures, cleaning assignments, curfew, operational duties and maintenance issues any time of the day or night.
  • Calls law enforcement to do security and safety rounds as needed.
  • Performs participant bed checks and room inspections if applicable.
  • Contributes to accurate count of participants’ census (children and adult alike) at the TLC.
  • Provides crisis intervention (physical, emotional or medical) to participants.
  • Notifies on-call supervisor of all emergency situations, while following the YWCA Safety Officer’s guidelines and procedures for emergency situations – posted at front desk.
  • Completes and maintains administrative paperwork functions associated with the operation of the property during shift and on issues affecting participants.
  • Acknowledges community donors, documents donation and give copy to donor, assist in sorting, organizing donations.
  • Cleans office daily.

EDUCATION/EXPERIENCE
Associate’s degree in psychology, human services, business operations; or two years related experience; or a combined total of two (2) years education and experience that provide the required knowledge, skills and abilities to substitute for one (1) year of college.

OTHER REQUIREMENTS

  • Must be willing and able to work overtime, nights, on call, weekends and holidays.
  • Must be able to work with low-income, multi-ethnic clientele and children.
  • Knowledge and understanding of domestic violence, drug/alcohol use/effects and emotional, physical and sexual violence required.
  • Must possess supervisory/negotiating facilitating skills and basic knowledge of conflict/crisis management and inspection procedures.
  • Must be able to handle complaints and conflict and arbitrate differences effectively.
  • Must possess CPR and first aid certification within a week of hire.
  • Must be willing to learn and perform minor maintenance repairs.
  • Must have solid knowledge of computer applications such as word, excel, outlook, and willing to learn procedure to input data in homeless database.
  • Must have ability to be objective but caring when dealing with problems of others.
  • Respect for people and the ability to work well with people and inspire confidence and trust needed.
  • Must be able to perform general mathematical calculations accurately
  • Must be able to handle multiple tasks and interruptions.
  • Must be able to work under pressure.
  • Must be able to work independently and autonomously as needed.
  • Must be able to make sound judgments, have excellent decision making skills, and be able to take corrective action based on established policy/procedure quickly and effectively.
  • Excellent verbal and written communication and negotiating skills required.
  • Must be empathic and assertive, but not aggressive.

Bilingual capabilities in English/Spanish preferable.

 

Family Advocate 

Ray Rate: Exempt – $35,568 Annually

Transitional Living Center  

40hrs M-F 10:00 am-7:00 pm With occasional late nights and weekends

JOB SUMMARY:

Under general supervision, this position provides program and support services to participants of the Transitional Living Center (TLC) and Rapid Rehousing tenants (RRH). Performs as a supervisor ‘on call’ on a rotating basis.  This position is grant funded. Continuation of position is contingent upon the availability of grant funds.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  In addition to the requirements listed below, regular attendance in the workplace is an essential function of this position.

 

  1. Regular attendance at Employer’s place of business and/or during particular hours, as assigned, is an essential function of this position. Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law. 
  2. Performs intake activities for TLC participants. Works in tandem with the Supportive Services Supervisor in the assessment and placement of services. Assesses each participant and, together with participant, develops a housing stabilization plan.
  3. Meets with TLC participants and RRH tenants to provide case management and review housing stabilization goals as well as to reassess needs for mainstream services; mental and medical services; family issues; transportation services; legal and community living issues; and personal relationships.
  4. Provides advocacy for RRH tenants and Serves as an ongoing liaison between property managers and tenants.
  5. Works in tandem with appropriate support services staff to assure participants and tenants are invited to participate in educational sessions: financial management, types of housing options, housing rights, understanding rental agreements, etc.
  6. Serves as a supervisor ‘on call’ for the entire facility on a rotating basis, handling multiple issues and ensuring the safety/security of residents.
  7. Works with Operations Services Supervisor to assign rooms to new participants,
  8. Communicates with Operations Services staff to assure coordination of effort in monitoring compliance with curfew, chores, child care and safety/security procedures.
  9. Learns, conveys and enforces YWCA policies and procedures.
  10. Complies with documentation requirements of multiple funding sources, including timely recording of data for current and exiting residents into individual participant files and into the Homeless Management Information System (HMIS).
  11. Strictly follows and adheres to funding sources requirements for client services documentation, including documentation of time spent in specific grant related tasks and distribution of this information to the administration office on at least a monthly basis.
  12. Advocates with community agencies, schools, and governmental entities on behalf of participants and coordinates support services for participants and their children.
  13. Coordinates needed educational programs with education advocate and/or community agencies.
  14. Provides training, advocacy, expertise and assistance to encourage participants to negotiate and resolve conflicts.
  15. Adapts work schedule to meet the needs of the program, especially attendance during Life Skills classes and other evening and week-end events.

REQUIREMENTS FOR ALL EMPLOYEES:

  1. Interprets, role models, and enables the YWCA’s mission, hallmark programs, leadership core values, and racial justice core values to employees and the public.
  2. Follows all YWCA policies and procedures, including safety procedures, at all times
  3. All employees are responsible for maintaining a safe workplace environment. This responsibility includes, but is not limited to, reading and following the YWCA’s safety policies, safety programs, emergency preparedness, and general safety procedures.  Employees are also responsible for immediately reporting any safety violations of the facility, employees, participants and/or third parties, to their supervisor and the Safety Manager.
  4. Communicates with all levels of staff and public as appropriate to the job.
  5. Conducts and attends meetings and training sessions as required.
  6. Responsible for all equipment, supplies, documents and materials related to job.
  7. Communicates all problems and questions to supervisor.
  8. Complies with all federal, state, and local regulations.
  9. Assures proper filing and storage of all records in accordance with YWCA and funding source requirements.
  10. May perform duties of other staff as needed; and performs other duties as required by supervisor.

 

MARGINAL JOB FUNCTIONS:

 

  1. Cooperates with auditing of participant data by funding sources and helps gather data for Annual Progress Report (APR) mandated by the Department of Housing and Urban Development (HUD).
  2. May be required to drive a 15 passenger van.

 

JOB QUALIFICATIONS: 

 

  1. Bachelor’s degree required, master’s preferred, in social work, psychology, sociology, counseling or related field.
  2. Two (2) years related work experience (or additional education) required.
  3. Knowledge of assessment and intervention methods relating to substance abuse, domestic violence, youth at risk, and homeless issues preferred.
  4. Must be able to meet varied work schedule to meet the needs of the TLC, including serving as TLC supervisor ‘on call’ on a rotational basis.
  5. Must be skilled and respectful in working with people of diverse cultural and educational backgrounds.
  6. Must have ability to be objective but caring when dealing with problems of others.
  7. Must be flexible, creative and willing to accept new assignments as program develops and adapt to time and funding level changes.
  8. Excellent verbal/written communication and crisis intervention skills required.
  9. Must be organized and able to handle multiple tasks at same time and work under pressure, with continual interruptions
  10. Must be able to work independently and autonomously.
  11. Must be able to solve problems and make sound judgments and decisions.
  12. Bilingual capabilities in English/Spanish preferred.
  13. Hands-on, working knowledge with PC operation, as well as MS Software applications.
  14. CPR and First Aid Certification to be obtained within one months of employment with the YWCA and maintained throughout tenure as well as van certification.
  15. Must have access to vehicle and possess valid driver’s license and sufficient liability insurance.