El Paso del Norte Region

FAQ's

What exactly is the Workforce Solutions Upper Rio Grande Child Care Services (CCS)?
 
Through a contract with the Upper Rio Grande Workforce Development Board (URGWDB), the Workforce Solutions Child Care Services (CCS) Department can assist parents in meeting their child care payments. To qualify, a parent must be working or participating in eligible training programs or classes, and must meet income guidelines. The program serves six counties in west Texas: El Paso, Hudspeth, Brewster, Culberson, Jeff Davis and Presidio. 
 
CCS establishes provider agreements with independent providers to pay for child care for low income families who are striving to become self-sufficient.  CCS also contracts with providers to care for abused or neglected children.

Who benefits from the Workforce Solutions Upper Rio Grande Child Care Services (CCS)?

CCS is designed to help parents who need assistance in paying for child care so they can become self-sufficient.  Parents who work, go to school, or participate in a vocational training program may be eligible for CCS funds.

CCS provides additional benefits to eligible parents, child care providers and the community.

  • More choices for parents when making child care arrangements.
  • More opportunities for child care providers to care for CCS subsidized children.
  • Greater continuity of care because all child care funds are distributed through one program.
  • Easier access to subsidized child care services because all of the services are provided through a single agency in each area.
  • Training opportunities available for childcare providers.

What can I do if I think I qualify?

If you think you qualify for CCS funded child care, pick up a packet at the listed locations. A CCS representative will help you determine if you qualify and will let you know if funding is available to subsidize your child's care.

Will I be placed on a waiting list?

If you meet the eligibility requirements for CCS and funds are not available, your name will be placed on a waiting list. You will be notified when funding is available. To enter your children on the wait list, click here.

How can CCS help me find child care?

CCS has a list of licensed day care centers and child care homes that have signed agreements to provide child care.

A CCS Eligibility Specialist will ask you a series of questions about yourself and your child in order to provide you with the names and telephone numbers of child care providers who meet your needs.  You can then choose the center or home where you wish to place your child (children).

How are payments handled?

CCS will pay the child care provider each month for your child's care. You may be required to pay part of the cost. If so, you will pay the provider directly. CCS will monitor your child's attendance.  If your child is absent for five days without explanation or if your child is absent too often, CCS may stop paying for your child care services.

Can I arrange child care on my own?

Yes, you may select a child care provider who does not have an agreement with CCS or who is an immediate family member of the child.  A CCS representative will explain this option.

I'm a child care provider and I want information on child care training services?

Child Care Training Services offers training to child caregivers residing in El Paso and the surrounding counties. It is funded through the Upper Rio Grande Workforce Development Board and provides training for centers, group home care and registered home care in both English and Spanish. A calendar of training events is mailed to all licensed and registered facilities quarterly.

 

 

 

Workforce Solutions Child Care Services Contact Information:

Central
1600 Brown Street
915.533.7528 ext 339
fax 915.225.0248

Lower Valley
8825 North Loop Suite 122
915.887.2413
fax 915.881.4824

  Northeast
9740 Dyer Street, Ste. 109
 915.887.2413
 fax 915.881.4890

  

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